Return Policy

RETURN POLICY

Summary: if you aren’t 100% happy with any item, simply return it!

Time Frame: items must be received back to our warehouse no later than 21 days from the date you placed your order. Be sure to plan 5-10 days for transit time.

Defective Items: if you believe you received a defective item you must notify us by email through your account within five days of the delivery confirmation date.

HOW TO MAKE A RETURN

  1. Login to your account
  2. Select “Completed Orders” link on left margin of page
  3. Select “Return Item” link on right center of page
  4. Select “Qty. To Return”
  5. Select “Return Reason”
  6. Select “Return Action”
  7. “Comment” if there’s something we should know.
  8. Please allow 1-3 days for a response email with our return instructions.

Tracking numbers are recommended when shipping back your returns; we are not responsible for any packages lost or damaged in transit. Shipping is non-refundable, unless of course we made a shipping mistake.